Creativedial Consultancy Services | M.M.S. 2/19, Sector-C, Kursi Road, Jankipuram, Lucknow, 226021, U.P., India 226021 Lucknow IN
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Creativedial Consultancy Services | M.M.S. 2/19, Sector-C, Kursi Road, Jankipuram, Lucknow, 226021, U.P., India Lucknow, IN
+919650428330" [email protected]

Return, Cancellation & Shipping policy

We assure you that all products sold on  are new and 100% genuine. In the unlikely event that any merchandise you have bought from us is not received in good condition, is damaged or defective, customers may exchange the merchandise unused, and in the same condition as he / she purchased it, in its original packaging along with original tags. It would be necessary to provide all financial transaction details, along with bills/invoices provided.

Possible resolution could be Replacement, Exchange or Refund by coupons.

If you have received an item in a 'Damaged' or 'Defective' condition, or it is 'Not as Described’, you may request a replacement at no extra cost.

  • The buyer needs to intimate within 5 (five) days of receipt of goods about the reason for seeking refund.
  • Replacement is subject to availability of stock. If the product is out of stock, you will receive a full refund, no questions asked. You may, however, look at existing stock and order a replacement from the same, subject to the same or lower price.

The Easy Return Process

  • Return request must be raised within 5 days, after receipt or order
  • Call us on +91 9336948686 or email at [email protected]
  • We will get the item picked up on your behalf from your place at a mutually decided time.
  • Whenever you choose to self-ship the item, dispatch it within 48 hours of raising the return request.
  • On receipt of the returned item, it goes through a quality check. If the item is damage-free, we will initiate the refund process within 48 hours.

Terms & Conditions for Return or Cancellation of Order

  • Cancellation or Return request should be raised for the purchased item within 5 days of the receipt.
  • Return in the same condition in which it was delivered to you.
  • Do not use, wash, alter/tamper or mishandle the item.
  • A damaged item will not be eligible for return.
  • Item must have the original packing, labels and tags intact. Altered and illegible serial number will also void return.
  • We will initiate the refund or replacement once the item passes through quality inspection.
  • In case you receive a damaged/defective item, notify us within 48 hours of receipt. We might request you to share the picture of the item at We will replace it without any cost if available in the inventory of seller after examining the returned items.

Shipping Policy

  • After confirmation of order from our customer support team, products are couriered within (5) five business working days or refer product description in-case of made to order products.
  • Days of transit and final date for delivery may vary with different logistic service providers.
  • Information regarding the Airway Bill number will be communicated to the buyer after the products are dispatched.
  • We have tied up with Shiprocket for shipping our products. Please refer the shipping partner Shiprocket’s site for more details
  • Delivery charge vary depending on the available shipping partner for your location with shiprocket.
  • Available shipping partner to you location will populate with their respective shipping prices on your checkout page where you can choose your choice of shipping partner.

We are closed on Saturday, Sunday and any public holiday.