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#Frequently asked questions

What is My E-Haat?
What is My E-Haat? My E-Haat is an initiative by HCLFoundation that provides a digital marketplace for authentic Indian handlooms and handicrafts, connecting artisans directly with buyers.
Who can sell on My E-Haat?
Verified artisans, craft clusters, and self-help groups associated with HCLFoundation or its partner organizations can register and sell their products.
How do I place an order?
Browse products, add them to your cart, and complete the purchase through our secure payment gateway. You will receive an order confirmation and tracking details.
Are the products authentic and handmade?
Yes, all products listed on My E-Haat are handcrafted by verified artisans, ensuring authenticity and quality.
Does My E-Haat ship internationally?
No, we currently ship only within India.
What payment methods are accepted?
We accept major credit/debit cards, UPI, net banking, and other secure payment options.